Description
The Maintenance application is an extension of a Helpdesk Application that was already in place. It was modified to fit the needs of the maintenance department. It functions very similar to the helpdesk system in that it allows users to create and track work orders and assign them to technicians. The work orders can be closed upon completion or reassigned to other technicians and an email system is in place to keep the technicians updated on work order progress.
Completion Date
September 9th, 2003